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testimonials

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John and Joanne – Sutherland Subway


Capstone Design completed the construction of our Subway Restaurant in February. The building being refitted was old and run down, so this was not a straightforward job. To my complete relief, we contacted Mark Cham. Mark was thoroughly professional throughout. He worked hard to save us costs whenever he could, at the same time maintaining high standards in workmanship. He understands the pressures in starting a new business and worked overtime to have our shop not only ready on time but one week early. Mark takes the good with the bad and never once made a doubtful claim for additions…. We found Mark to be honest and fair person. I’d certainly call Capstone with our next project.


Hamend – Burwood


Mark Cham did the shop fitting for my Subway Shop at Burwood Rd in March. This is my second shop having built one at Westfield Burwood 3 years

earlier using another shop fitter. Using 2 different shop fitters showed me how different they can be. Mark was on top of the job from day 1.

There are different issues that come as you do the fit-out and these were sorted out without any delay and to the satisfaction of everyone concerned.

Mark is a very easy person to talk to and I found that he brought a lot of good ideas with him, which is a testimony to the experience, he has gained from doing so many shops. He was always very easy to contact and was open to suggestions regarding the issues that crept up . The quality of workmanship was exceptional and I think that is due to the skill of his tradesman and his constant supervision. It is obvious that he takes a lot of pride in his work. The other important factor in doing fit-outs is that the price was very reasonable compared to the other quotes that I got...  definite value for money. Mark did a top job , on time and at a very reasonable price...couldn’t ask for anymore. I have recommended Mark to other franchisees doing fit-outs and would definitely  use his services again .


Ashraf – Engadine Subway


I found Mark to be helpful and cooperative during the planning and construction period. Mark was always honest and upfront about the costs and his quote was very competitive. Construction had to be halted for a few days due to problems with the Landlord of the premises but Mark showed a flexible attitude and still finished the job in a reasonable time…Mark was responsive to fix any little thing even after 2 years and showed his concern and help in every query. I strongly recommend mark to anyone requiring to build a store.



Jason – Warringah Mall


After using other contractors to fit-out another store of mine, I was very aware of problems that can occur when using contractors who may be under qualified or inexperienced, or who may prey on your inexperience to get a quick dollar.

Mark and his team however were very professional in their quality of service and fit-out, the price quoted was the price charged with no surprises and their help after the job was completed was great.

I would not hesitate in using their services again in any future works.


Henie - Subway Liverpool


In the month of November 2006 I was faced with the task of remodeling my Subway restaurant. In my search for a suitable builder to complete the task I contacted Mark Cham from Capstone Designs. From the outset I was more than satisfied with the efforts of Mark and his team, through to the completion of the remodel. Even though we encountered some problems with the supply of some of our tables Mark went out of his way to ensure the remodel was completed on time. Needless to say all work was performed in compliance with Subway guidelines and there were no issues with passing compliance upon reopening the store. I would have no hesitation in recommending or using the services of Capstone Designs again. If you have any further queries please do not hesitate to contact me.


Jason – Orange Grove


Mark Cham from Capstone Design, built my store at Liverpool.  I have found his work to be of the highest standard and very professional to deal with. Mark knew what was needed to get the job on time and more importantly to budget. I would recommend Mark, to build any new store and would use him again.


Sharpline - Albert Gibellini


We have been dealing with Mark Cham for 4 years. Mark has experience with checking & refining measurements & details for equipment manufactured for Subway stores. He has extensive experience in the shop-fitting industry & is very thorough.  Subway franchisees have given positive feedback regarding the quality of Mark’s work in their stores. We highly recommend Mark for his patience, professionalism and excellent quality of work.


Michael – Artarmon


 I highly recommend Mark of Capstone Design for your project. Mark undertook the construction of my Subway Store in Artarmon and transformed a difficult and run down site into a smart and functional store. His knowledge of how our store would work

enabled him to offer helpful suggestions. His attention to detail and the quality of his work was appreciated not only by me but also the Council Certifying Authority. I can recommend Mark to deliver your project on time, on budget and of a high quality.




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